In a world where we measure everything, obtaining actionable engagement feedback continues to elude most organizations. How can you discover what colleagues, employees, customers or students are thinking— in real-time?
Information like this can re-shape your culture and your work. Extracting feedback with every meaningful interaction, gives you a stream of meaningful and actionable input. It’s a feedback loop for continuous growth and improvement.
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BoxScore is used to request and receive feedback about someone or something we call your "Scoree." This can be a member of your staff or could even be a product, service, class or event.
After collecting feedback, any 5-star responses can be automatically redirected to your preferred online review page to request a public review (and lower scored feedback is not prompted for such a next-step).
BoxScore’s unique scoring system is based on a 2-question matrix along with an open-ended and prompted comment.
Our experience shows that two scoring questions, plus an optional comment, is the sweet spot for quick,
real-time feedback. It takes less than 30 seconds and fits on one screen on any device – including the
“Submit” button. This helps the Scorer trust they’ll really be done when pressing Submit, which
dramatically increases your response rate.
Two well-designed questions (with good contrast) will deliver a surprising amount of immediately actionable information. More responses to fewer questions is more statistically-reliable than fewer responses to more questions.
We have your Feedback Request ready to send, Just create a password to complete your account set-up and you can start gathering feedback now.